Frequently Asked Questions - FAQ

If you are in Lagos , Abuja or Port Harcourt you can view samples of our photobooks and picture frames at your doorstep at no cost. Just Request to View Photobooks

WHERE IS YOUR PHYSICAL OFFICE?

We don't have a physical office . We operate virtually similar to Amazon.

HOW CAN I VIEW SAMPLES?

If you are in Lagos , Abuja or Port Harcourt you can view samples of our photobooks and picture frames at your doorstep. Just fill this form .

WHAT ARE YOUR PRICES AND DIMENSIONS

You can download our prices and dimensions from this link

HOW DO I SEND MY PICTURES OVER FOR PHOTOBOOK CREATION?

You can send us your finished ( designed ) photobook pages or send us your high resolution files in JPG using our Website Portal , DropBox , WeTransfer.com or Google Drive. To send via Google Drive please share files with photonaija2000@gmail.com. This video shows how simple it is to send us pictures with WeTransfer . Click to Watch Video. You can also send via services like Dropbox , www.wetransfer.com or Google Drive.

I LIKE YOUR DESIGN. CAN I BUY ONLY THE DESIGN BUT NOT DO THE PHOTOBOOK WITH PHOTONAIJA?

Definately. We will not charge you for the design , however if you want high resolution softcopies, you can buy them off Photonaija for just N5,000 .

IF I HAVE CREATED MY PHOTOBOOK PAGES AND LAID OUT AS I DESIRE, CAN I STILL SEND OVER TO PHOTONAIJA TO PRINT?

Definately. If you have already created your collage or layout , simple send us the finished pages and we will produce the book as designed by you.

IS THE PHOTOBOOK DESIGN SERVICE FREE ?

Yes, it is free with your photobook purchase

HOW LONG DOES IT TAKE FOR THE DESIGN SERVICE?

24 TO 48 HOURS

IS THE DIGITAL PHOTOBOOK DELIVERY FREE

Yes, it is free with your photobook purchase

HOW MANY IMAGES SHOULD I HAVE PER SHEET

Ideally you should plan for something between 7 to 10 images per sheet for an optimal design . Technically we cane even design with up to 30 images but the images would be too crowded and small for them to be properly appreciated.

CAN I SEE SOME RANDOM EXAMPLES OF DESIGNS DONE IN THE PAST ?

Sure you can see some examples. But please note each design we do is hand-crafted for each client, so you can expect your design to be different from those on this link. To view some sample designs click this link. To view some sample designs click this link.

AFTER PHOTONAIJA DESIGNS MY PHOTOBOOK DO I GET TO REVIEW AND APPROVE BEFORE IT GOES INTO PRODUCTION

Yes , you can get to review and approve your photobook after it is designed . You can also make corrections to the book to suite your taste. You will Digital Photobook that you can review online to provide approval to proceed with your project.

HOW LONG WILL IT TAKE FOR ME TO GET MY PRODUCTS ?

It takes a minimum of 5 days and a maximum of 15 days to get your photobook. 90% of the time we deliver your photobooks to your doorstep in 7 days or less.

HOW DO I MAKE PAYMENTS?

You make payments to out GTB Bank account either via online banking or physical bank deposit.

WHEN DO I MAKE PAYMENTS?

You make payments after you approve your design. When you approve your design , we will provide you with an invoice which would contain payment details.

HOW IS THE PHOTOBOOK DELIVERED?

The Photobook is delivered via DHL Express service to your doorstep.

HOW MUCH DOES DELIVERY COST?

Delivery is free.

DO YOU DELIVER TO EVERY LOCATION IN NIGERIA?

Yes , we deliver to every location DHL delivers to in Nigeria.

CAN YOU DELIVER OUTSIDE NIGERIA AND HOW MUCH DOES IT COST?

Yes , we deliver outside Nigeria . The price remains the same.

CAN I HAVE MY LOGO ON MY PRODUCT?

Yes.

DOES PHOTONAIJA PUT THEIR LOGO ON THE BOOKS?

NO

I CALLED YOUR NUMBER AND NO ONE PICKED UP

We operate 8 hours behind Nigerian time, but we do reply all missed calls within the same day.