Frequently Asked Questions - FAQ

If you are in Lagos , Port Harcourt, Abuja or Kaduna you can view samples of our photobooks and picture frames at your doorstep at no cost. Just Request to View Photobooks

WHERE IS YOUR PHYSICAL OFFICE?

We don't have a physical office . We operate virtually similar to Amazon.

HOW CAN I VIEW SAMPLES?

If you are in Lagos , Port Harcourt, Abuja or Kaduna you can view samples of our photobooks and picture frames at your doorstep. Just fill this form .

WHAT ARE YOUR PRICES AND DIMENSIONS

Our prices can be conveniently viewed on the Prices List Page . If you would like to download Photobook prices in an Excel format you can do so by clicking on the Photobook Price List Download Link . You can also download the Picture Frame price list on the Picture Frame Price List Download Link

DO YOU OFFER PHOTOGRAPHER DISCOUNTS?

Yes. As a Professional Photographer , you get a discount of NGR 10,000 for each Photobook that you order. In simple terms , this means if you order 2 books you get a NGR 20,000 discount on your order, and if you are ordering 3 books that's NGR 30,000 discount on your order, etc.

WHAT ARE THE CONDITIONS FOR PHOTOGRAPHER DISCOUNTS

  1. You need to order more than one photobook with the specific order
  2. Your photobook pages must already be designed. In other words, you don't need PhotoNaija to design your photobook for you.

HOW DO I MAKE PAYMENT?

Payment can be made via Bank Transfer or online via PayPal

HOW DO I SEND MY PICTURES OVER FOR PHOTOBOOK CREATION?

You can send us your finished ( designed ) photobook pages or send us your high resolution files in JPG using our Website Portal . Alternatively , you can use DropBox , WeTransfer.com or Google Drive to upload your images. To send via Google Drive please share files with photonaija2000@gmail.com. This video shows how simple it is to send us pictures with WeTransfer . Click to Watch Video.

DO YOU HAVE INSTRUCTIONAL VIDEOS OF ALL THE "ALTERNATIVE" METHODS TO TRANSFER FILES

These videos show how to send files over using alternate methods.

How to use WeTransfer to Upload
How to use Dropbox to Upload
How to use Google Drive to Upload

I LIKE YOUR DESIGN. CAN I BUY ONLY THE DESIGN BUT NOT DO THE PHOTOBOOK WITH PHOTONAIJA?

Definately. We will not charge you for the design , however if you want high resolution softcopies, you can buy them off Photonaija for just N5,000 .

IF I HAVE CREATED MY PHOTOBOOK PAGES AND LAID OUT AS I DESIRE, CAN I STILL SEND OVER TO PHOTONAIJA TO PRINT?

Definately. If you have already created your collage or layout , simple send us the finished pages and we will produce the book as designed by you.

IS THE PHOTOBOOK DESIGN SERVICE FREE ?

Yes, it is free with your photobook purchase

HOW LONG DOES IT TAKE FOR THE DESIGN SERVICE?

24 TO 48 HOURS

IS THE DIGITAL PHOTOBOOK DELIVERY FREE

Yes, it is free with your photobook purchase

HOW MANY IMAGES SHOULD I HAVE PER SHEET

Ideally you should plan for something between 7 to 10 images per sheet for an optimal design . Technically we cane even design with up to 30 images but the images would be too crowded and small for them to be properly appreciated.

CAN I SEE SOME RANDOM EXAMPLES OF DESIGNS DONE IN THE PAST ?

Sure you can see some examples. But please note each design we do is hand-crafted for each client, so you can expect your design to be different from those on this link. To view some sample designs click this link. To view some sample designs click this link.

AFTER PHOTONAIJA DESIGNS MY PHOTOBOOK DO I GET TO REVIEW AND APPROVE BEFORE IT GOES INTO PRODUCTION

Yes , you can get to review and approve your photobook after it is designed . You can also make corrections to the book to suite your taste. You will Digital Photobook that you can review online to provide approval to proceed with your project.

HOW LONG WILL IT TAKE FOR ME TO GET MY PRODUCTS ?

It takes a minimum of 5 days and a maximum of 15 days to get your photobook. 90% of the time we deliver your photobooks to your doorstep in 7 days or less.

WHEN DO I MAKE PAYMENTS?

You make payments after you approve your design. When you approve your design , we will provide you with an invoice which would contain payment details.

HOW IS THE PHOTOBOOK DELIVERED?

The Photobook is delivered via DHL Express service to your doorstep.

HOW MUCH DOES DELIVERY COST?

Delivery is free.

DO YOU DELIVER TO EVERY LOCATION IN NIGERIA?

Yes , we deliver to every location DHL delivers to in Nigeria.

CAN YOU DELIVER OUTSIDE NIGERIA AND HOW MUCH DOES IT COST?

Yes , we deliver outside Nigeria . The price remains the same.

CAN I HAVE MY LOGO ON MY PRODUCT?

Yes.

DOES PHOTONAIJA PUT THEIR LOGO ON THE BOOKS?

For photographers , NO

I CALLED YOUR NUMBER AND NO ONE PICKED UP

We were likely attending to another client. Please call back . Or better yet we would definitely return your missed call.